Help zone

We are very committed to providing you the best shopping experience possible. Please feel free to call or email us any time with your comments or concerns.

For broken or damaged shipments, please do not be concerned or disconcerted. All of our shipments are insured through our primary carrier an d we will gladly walk you through the returns process, and we will get a new replacement item shipped to you immediately.

And we love to hear from you! Please let us know what you like or dislike about Uptown La-de-da. We strive every day to improve your shoppi ng experience and product selection. Email us with your comments. We read every email, and take all of your input seriously.

Can't find what you are looking for?

If you cannot find what you are looking for, send us an email or call. We may be able to find exactly what you want from one of our supplier s. Our personal shoppers are always looking for new products to add to our store, and we have access to thousands of products that are not cu rrently displayed on our site.

Our business hours are Monday through Saturday 9:00 am through 8:00 pm Eastern. To better service our customers in a challenging economy, we no longer maintain call support. Please send us an email and we will respond within one business day.